Negative team member who must go?

Do you have a person who’s failing to meet expectations, putting you in awkward situations with clients and spreading negativity?
You’ve raised points with her in the past, but nothing seems to be changing. In fact, it’s just getting worse. She’s insinuated she’s prepared to leave by verbally suggesting a ‘parting of ways’. But she won’t hand her notice in?!
You want her to leave the business she’s too troublesome to keep on.
Now what?
All you want to do is say: Sorry, your services are no longer needed. Collect your stuff, you will be paid your notice period. Then escort her out.
Is that the sort of thing you were thinking of doing?

My advice: Be careful.
Best thing to do it to take control of the situation.
She’s suggested the parting of the ways and then failed to give notice because she’s hoping for a pay-out. So, pay her off and get rid of the problem once and for all.
If you decide to go in that direction, you can seal the deal with a record of settlement (an exit agreement). This way you can stop her from raising a future grievance and stop her from making any public negative comments about the company.
The problem just goes away, at a (controlled) cost.


If you do this, you also control the timing. If you wait for her to resign, she controls the timing and continues to be a problem with clients and staff.
You start the process for poor performance/behaviour. It’s the long and slow way. She’ll keep misbehaving and performing below standard, giving you more than enough opportunity to work the process.

Whatever you do, act now. Every minute you wait just makes the situation drag on longer.

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